Privacy Policy

Privacy Policy

October 1, 2025

Jacques Organics we  respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert your website URL] and purchase our products.

By using our website or providing your information to us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information
When you purchase products, subscribe to our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through our payment partners; we do not store credit card details)

b. Non-Personal Information
We also collect non-identifiable information automatically through cookies and analytics tools, such as:

  • Browser type and version

  • IP address

  • Device information

  • Pages viewed, time spent, and referring URLs

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and updates

  • Respond to your questions or requests

  • Improve our website, products, and customer experience

  • Send promotional emails and newsletters (if you opt in)

  • Prevent fraudulent transactions and ensure site security

  • Comply with legal obligations

3. How We Share Your Information

We respect your privacy — we do not sell or rent your personal information.
However, we may share limited information in the following situations:

  • Service Providers: With trusted partners who assist in operating our website, processing payments, shipping orders, and marketing (e.g., Shopify, PayPal, Stripe, or Canada Post).

  • Legal Requirements: When required by law, court order, or government authority.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.

All third-party service providers are required to protect your information in accordance with privacy regulations.

4. Data Storage and Security

We take reasonable measures to protect your personal data against loss, theft, or misuse.
Our website uses SSL encryption to secure your connection, and all payments are processed by certified payment gateways.

However, no online system is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality

  • Analyze traffic and usage patterns

  • Remember your preferences (e.g., language, cart items)

You can adjust your browser settings to refuse cookies, but some features of our website may not function properly without them.

6. Email Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about new products, promotions, and offers.
You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us directly.

7. Your Rights (Canadian Residents)

If you are in Canada, under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access and request a copy of your personal information

  • Request correction of inaccurate information

  • Withdraw consent for future communications

  • Request deletion of your personal information, subject to legal or contractual obligations

To exercise any of these rights, please contact us using the information below.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax and accounting purposes).

9. Children’s Privacy

Our website and products are not directed to children under 16.
We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites. Please review their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will be posted on our website with the new effective date.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:

Jacques Organics
Email: sales@jqorganics.com
Phone: 1800.6084103
Website: www.jqorganics.com